Debenhams Discount Codes


More useful information about Debenhams

How to Add a Debenhams Promo Code

To use Debenhams promotional codes online, choose some eligible items and add to your basket. On the basket page near the bottom you will see a box titled "Promotional code:". Add the code to this box and then click the "Apply" button. It takes the amount away from the overall order before making a credit card payment. See screen grab below for details.

How to add a Debenhams promo code


Debenhams has a long history dating back to 1778, originally starting out as a drapers’ store. They went under the various names of the owners until 1905 when it officially became Debenhams. Ernest Debenham made it into the retail chain it is today by purchasing and acquiring stores around the UK in the early 1920s. Today, they sell a variety of products in their 154 stores in the UK. They also have stores in Ireland and Denmark.


Debenhams offers a ‘Try Something New’ guarantee. It applies mainly to cosmetics. Select a product with the guarantee and they will send a sample bottle free of charge. Customers are under no obligation to buy the full-sized bottle. For a full explanation of the guarantee, here is a link to the page:

The store pledges to offer free delivery for all orders over the value of £30. Find out more about their free delivery guarantee here:

Delivery Costs and Policy

Delivery is usually charged at £3.99 for all orders in the UK. Delivery duties apply to orders made from abroad. It is free to collect an item in-store or to make a home delivery order from a store. As already mentioned, any orders over £30 are automatically entitled to free delivery. Read the full delivery section here.

Returns Policy

Debenhams accepts refunds on all items within 28 days of delivery. They reserve the right to refuse refunds for any reason they deem appropriate. All tags must be kept intact and there can be no visible scents or marks on the product. Any accepted refunds are credited back to the card used to make the original payment.

See the the full refund policy here.

Awards Won

Debenhams have won many awards across numerous sectors. At the 2013 ReThink Awards, they won the ReThink Retail Technology Initiative of the Year and the ReThink Growth Initiative of the Year awards. And they won at the Customer Satisfaction Awards where they beat their retail competitors in maintaining a high level of customer satisfaction.

Average Review Score

  • Trustpilot = 2.5/10 out of 282 reviews.

  • Reviewcentre = 1.5/5 out of 265 reviews.

  • Ciao = 3/5 out of 33 reviews.

Useful Pages:

Debenhams twitter page
Debenhams facebook page

Contact details:

Tel: 0844 561 6161
Debenhams Customer Services,
4th Floor, 10 Brock St,
Regents Place,
London NW1 3FG

Expired Debenhams vouchers and deals

Last Updated June 3rd, 2015

About Debenhams

About Debenhams
Debenhams stocks designer clothing brands for both men, women and kids. in its stores. They also sell furniture, electrical items, toys, sports items and much more. They're also known for their free makeup sample counters and cafes inside their bigger stores. They now offer delivery to 66 countries around the world. You can make great savings on your next purchase by using a Debenhams promo code.


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