House of Fraser

House of Fraser Discount Codes


More useful information about House of Fraser

How to add a House of Fraser discount code

To add a House of Fraser promotional code, start by adding something to the your online shopping bag. On the "My bag" page you will see a link on the right called "Promotional code" (see below image), click this link and a box will appear. Enter the code and click the "add" button, job done!

How to add a House of Fraser discount code


House of Fraser started in Glasgow under the name of Arthur and Fraser in 1849. By 1891, the organisation took the name Fraser & Sons. They grew at a steady pace throughout the 20th century. After the Second World War, they made many major acquisitions to become a national chain. The total number of companies acquired is just over 70. In 1948, House of Fraser was floated on the London Stock Exchange, and included in the FTSE Index in the early 21st century.


The House of Fraser Ethical Sourcing Policy (ESP) highlights the company’s commitment to proper sourcing by taking into account local cultures. The issues the guarantee focuses on include outlawing child labour, offering fair wages, and allowing employees complete freedom in their factories. It guarantees low prices for UK customers without exploiting workers abroad.

See further guarantees and a more detailed insight into the ESP by visiting this page.

Delivery Costs and Policy

The delivery costs differ depending on which country customers live in. For the UK and Ireland, all clothing items have a flat delivery rate of £3. If the order totals over £50, House of Fraser removes the delivery cost and sends the item free of charge. The order total goes up to £6 for guaranteed next day delivery.

Furniture items cost £30 to deliver to the UK and Ireland, with free delivery being allocated if the order totals over £1,500.

For a full list of their delivery costs, browse to this page.

Returns Policy

Any item must be returned within 14 days of delivery. It must have the original packaging and be in perfect condition. Every return must be accompanied by a receipt and certain items are non-returnable.

For a complete breakdown of these items, go here.

Awards Won

House of Fraser won an award at the Cosmopolitan Fragrance Awards 2009. They also won a customer service award in The Internet Retailing Awards for the way they treat customers and respond to queries. eCommera nominated the company for two retail systems awards in 2012.

Average Review Score

  • Trustpilot = 5.2/10 out of 14 reviews.

  • Reviewcentre = 2/5 out of 155 reviews.

  • Ciao = 2.9/5 out of 12 reviews.

Useful Pages:

Contact details:

  • Tel: 0845 602 1073

  • Address:

House of Fraser Customer Services
Granite House,
31 Stockwell Street,
G1 4RZ
United Kingdom

Expired House of Fraser vouchers and deals

Last Updated June 3rd, 2015

About House of Fraser

House of Fraser is a retail giant based in the UK. They stock over 1,000 brands and a range of items, including clothing for men, women and kids, electricals, furniture, home-wares, gifts and beauty products. They are regularly known for their sales, especially their summer sale and Blue cross sale where you can get up to 60 per cent off.

Order before 10pm for free next day delivery to store or spend over £50 for free delivery to your home. Save money with a House of Fraser discount code.


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